Shipping Policy
We organise for any item of furniture you buy to be delivered straight to your door.
Large items are sent on pallets in a lorry, and smaller pieces are picked up by regular couriers.
All our furniture arrives ready assembled, apart from our beds which are designed to come apart for easy moving and reassembling.
Delivery options
We generally make deliveries on a Thursday or Friday, but can accommodate any other week day that suits you.
If you would like your furniture to arrive at a specific time, we can organise for a timed delivery of palleted furniture for an extra £15.
Saturday deliveries are an extra £50 for pallets.
The delivery company will deliver to your door; you will then need to organise help your side with moving the items into place.
Please inform us in advance if there are any access issues to your site (narrow lanes; muddy fields!), so that we can organise delivery accordingly.
Please be advised that you may be asked to pay for any redelivery charges, if you do not let us know in advance of the above.
We deliver to anywhere in the UK, although some places in Scotland and the Channel Islands may cost a wee bit extra. Call us for a quote.
Collecting your furniture in person is wonderful, gets a discount, a tour of our workshop, a cup of coffee and one of my wife's home made rusks.
Occasionally something goes wrong, and things break. This makes us very sad because we love sending out beautiful creations and it's heart breaking when they don't arrive as they left. If this should happen, we'll aim to collect and fix or replace the piece free of charge.
Delivery to all UK Mainland destinations. Elsewhere additional charges will apply - please contact us for a quote.